Error: A license for FCompL is not available now (-97,29)

Hi-

A disk crash and rebuild forced us to obtain a new license with the new hostid. After a lmreread, the license now shows the license server and INTEL as UP.  However my users cannot compile.  They get the errors:

Error: A license for FCompL is not available now (-97,29)

and then

ifort: error #10052: could not checkout FLEXlm license

the command chklic command shows the FCompL feature is a valid perpetual license.  What am I missing? 

Thank you.