Student License - Installer accepts neither Serial Number nor license file

Hi, 

I applied for a student license for Intel Parallel Studio XE and promptly recieved my license number. The installer does not accept it however, and I am not sure what the cause is. I have also activated the serial number and sucessfully generated a license file - but this also fails.

Error messages are "The serial number you provided is not valid for product Intel(R) Parallel Studio XE 2017 for Linux" and "The license file(s) you provided is not valid for this product." respectively. 

My OS is Linux Ubuntu 16.04.

Thanks for any help in advance, 

John