IPS issue #6000070409: 'Uninstalling of Intel Composer XE 2013 Update 5 and Update 6 fails due to error in licence checking code'
Does the DLR team have any suggestions:
=============customer problem report===========
Uninstalling fails due to error in licence checking:
ISSA(e) [13:52:51.047] | (9697.228): issa::Parser::error: factor: syntax error
ISSA(i) [13:52:51.047] | (5729.297):
LicenseHandler::validateSerialNumber():_____________:_____________
ISSA(e) [13:52:51.047] | (5729.326): LicenseHandler::validateSerialNumber(): Failed to
validate serial number prefix
ISSA(i) [13:52:51.051] | (5265.1097): RegCenterAdapter: hmac_hash(): calculated
ISSA(i) [13:52:51.051] | (5265.410): RegCenterAdapter::RecordLicenseInstallData3() -
_____________:RPB:w: Intel(R) Core(TM) i7-2620M CPU @
2.70GHz::feature_disabled:4Q7Y::w:INTEL64:ESD:Intel(R) Composer XE 2013 Update 6 for
Windows*::::UNKNOWN:NONEVAL:UNKNOWN
The error is of the same type for both Update 5 and Update 6.
I have tried to remove them from C:\Program Files (x86)\Common Files\Intel\Licenses one
by one, but this does not help.
Why is there chekcing of license in an uninstall-procedure??
==================end customer problem report
Thanks,
Patrick