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Flexlm license server error, Platform x64_n missing?

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Hi,

we recently set up a new license server on a Windows 2008 R2 64bit server system. We used the latest 64bit flexlm version and an old license file for the fortran compiler with updated host information, now the server diagnostics produce this error:

--------
Diagnostics
--------
FlexNet diagnostics on Thu 8/7/2014 09:38

-----------------------------------------------------
License file: C:\Program Files (x86)\Common Files\Intel\Licenses\COM_XXX.lic
-----------------------------------------------------
"XXXXXXXX" v2010.0618, vendor: INTEL
License server: servername
nodelocked license locked to NOTHING (hostid=ANY) no expiration date

Requests from the same USER/HOST do not consume a new license

This license cannot be checked out because:
This platform not authorized by license.
Feature: XXXXXXXX
Platforms: x64_n <> i86_n, ia64_n
License path: C:\Program Files (x86)\Common Files\Intel\Licenses\COM_XXX.lic;
FlexNet Licensing error:-89,310
For further information, refer to the FlexNet Licensing documentation,
available at "www.flexerasoftware.com".
-----------------------------------------------------"FCompW" v2010.0618, vendor: INTEL
License server: servername
nodelocked license locked to NOTHING (hostid=ANY) no expiration date

Requests from the same USER/HOST do not consume a new license

This license cannot be checked out because:
This platform not authorized by license.
Feature: FCompW
Platforms: x64_n <> i86_n, ia64_n
License path: C:\Program Files (x86)\Common Files\Intel\Licenses\COM_XXX.lic;
FlexNet Licensing error:-89,310
For further information, refer to the FlexNet Licensing documentation,
available at "www.flexerasoftware.com".
-----------------------------------------------------"MKernW" v2010.0618, vendor: INTEL
License server: servername
nodelocked license locked to NOTHING (hostid=ANY) no expiration date

Requests from the same USER/HOST do not consume a new license

This license cannot be checked out because:
This platform not authorized by license.
Feature: MKernW
Platforms: x64_n <> i86_n, ia64_n
License path: C:\Program Files (x86)\Common Files\Intel\Licenses\COM_XXX.lic;
FlexNet Licensing error:-89,310
For further information, refer to the FlexNet Licensing documentation,
available at "www.flexerasoftware.com".
-----------------------------------------------------

I thought this message may only be related to the server platform, i.e., the license cannot be checked out on the license server. Unfortunately, the clients also cannot checkout a license. Is there a way to add "x64_n" to the list of platforms? The license file looks like this:

SERVER servername XXXXXXXXXXXX 28518
VENDOR INTEL PORT=1777
PACKAGE XXXXXXXXX INTEL 2010.0618 XXXXXXXXXXXX COMPONENTS="FCompW \
MKernW" OPTIONS=SUITE ck=181 SIGN=XXXXXXXXXXXX
INCREMENT XXXXXXXXX INTEL 2010.0618 permanent 2 XXXXXXXXXXXX \
VENDOR_STRING="SUPPORT=ACAD \
https://registrationcenter.intel.com" HOSTID=ANY \
PLATFORMS="i86_n ia64_n" BORROW=169 DUP_GROUP=UH ck=140 \
SN=SMSAFKNBFRHT SIGN=XXXXXXXXXXXX
#
# SerialNumber=XXXX-XXXXXXXX
#

Thanks in advance.

Andreas


How to get a license file when having a serial number?

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Currently I'm taking part in Intel Software Tools Beta program.

I've got by e-mail the serial code but the cluster I am trying to build intel composer on, doesn't have an internet connection so I cannot go thorugh the activation step via serial number. And I don't have a license file to do the activation offline.

I believe there should be a way to get a license file?

Can anyone help me with this problem?

Thanks in advance.

Regards,

Kirill Voronin

Online Installer Failure for Intel® Visual Fortran Composer XE for Windows* (incl. Microsoft Visual Studio Shell and Libraries*)

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Hello,

Quick context before describing the problem:

I have both 2011 and 2013 Visual Fortran Composer, the latter for VS 2013 and the former for pre-VS-2013. The intel software manager indicated Update 3 and the Math Kernel needed updating for 2013. The update's download was corrupted upon completion, but the Math Kernel downloaded fine. Upon updating the Math Kernel, VS 2013 can no longer open any Fortran file and crashes. Further examination revealed I am missing 2 of the 6 DLLs in C:\Program Files (x86)\Microsoft Visual Studio 12.0\Intel Fortran\VFPackages folder. So I decided to do a complete reinstall of 2013 SP1 Update 3.

Problem description:

Using the online installer for Intel® Visual Fortran Composer XE for Windows* (incl. Microsoft Visual Studio Shell and Libraries*) does not work and crashes due to networking issues and/or running out of disk space. My network is fine (I am currently downloading the fully offline package) and my disk space is plentiful (C drive has over 50GB free).

Reading the logs shows there is a timeout issue (GetLastError 12002):

PSET(i) [10:39:58.410] | (5137.702): Download Installs\1033\w_cprof_docs_p_14.0.202\data1.cab
PSET(i) [10:39:58.413] | (5137.739): Detecting proxy settings for current user...
PSET(i) [10:39:58.420] | (5137.814): Ok, no data found... trying default proxy settings...
PSET(i) [10:39:58.420] | (5137.818): Got info
PSET(i) [10:39:58.420] | (5137.822): No proxy
PSET(i) [10:39:58.420] | (5137.852): Using direct connections
PSET(i) [10:50:01.437] | (5137.311): Fail to query data available to read on HTTP for: C:\Program Files (x86)\Intel\Download\w_fcompxe_2013_sp1.3.202\Installs\1033\w_cprof_docs_p_14.0.202\data1.cab
PSET(i) [10:50:01.437] | (5137.312): GetLastError: 12002
PSET(i) [10:50:01.628] | (5137.376): Incorrect checksum: C:\Program Files (x86)\Intel\Download\w_fcompxe_2013_sp1.3.202\Installs\1033\w_cprof_docs_p_14.0.202\data1.cab
PSET(i) [10:50:01.628] | (5137.381): File was not downloaded: C:\Program Files (x86)\Intel\Download\w_fcompxe_2013_sp1.3.202\Installs\1033\w_cprof_docs_p_14.0.202\data1.cab
PSET(i) [10:50:01.633] | (5137.383): DeleteFile: C:\Program Files (x86)\Intel\Download\w_fcompxe_2013_sp1.3.202\Installs\1033\w_cprof_docs_p_14.0.202\data1.cab completed with 1

I retried to ensure it was not a fluke, and the same thing happened with the same file. Attached is the full log.

Thanks,

Cory

Intel Customer Database has been compromised

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I registered for intel compiler products using an intel specific generated e-mail address. The e-mail address has been used nowhere else and given to NO other entity - the e-mail was generated purely for registration purposes for intel products.

Today I received the following at that e-mail address:

-----

Dears ,

We do very appreciate your evaluation of Intel software tools.

AvalaTech is USA company, with headquarter in New York City, specialized for selling software tools for high power computing.

Our engineering team gives you support in developing high-performance applications by using Intel software tools.

If you are interesting to buy Intel software tools, please let us know, we can provide the very best service for you.

For more than 10 licenses we give you special discount.

We have special deals for University licenses.

Our current bestsellers

Intel C++ Composer  .............................. $ 699.00 (win / linux/ mac)

Intel Visual Fortran Composer  ............ $ 849.00 (win) /  $ 999 (linux)

Intel Parallel Studio XE ..........................$ 2.299 (win / linux)

Intel Vtune Amplifier .............................. $ 899.00 (win  / linux)

Zoran Pavlovic

Avala-Tech

+1.718.280.9113

www.avala-tech.com

skype: zoki_pavlovic

-----



In short databases containing your customer's information have been compromised.

Visual Fortran Composer XE license on new computer

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Hello,

We bought the following license in December, 2012. Now my computer is replaced (data on old computer were deleted). I want to install the compiler on the new machine, but Remote Activation Page says my license expired. I know support services expire on: November 27, 2013. But the license should allow me to transfer the old software to the new machine. Please help me get this Visual Fortran Composer work on my new computer.

Thanks!

Wei Zhang

==========================

Visual Fortran Composer XE f/Win OS Sngl Comm ESD Item No: I23 86101E01D Mfgr Part#: FCX999WSGE01 License Key: Serial Number 4: ****-********

Two questions regarding licensing

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Hello,

I recently signed up for an evaluation of the Intel® C++ Composer XE for Linux. I am a PhD student  and part of my thesis is a FEM code i developed for solving electromagnetic eigenvaIue problems. have two questions regarding the evaluation period and the extension of the license.

1.) I signed up and downloaded the evaluation of the C++ Composer XE for Linux at my office at the university. Am I allowed to use this evaluation software at home, too? My rig at the university is pretty weak, and I have bought a new i7-4770k recently for my private machine. I'd love to test the performance of icpc icc and mkl on this cpu. I also work on my PhD thesis at home quite a lot.

2.) Is it possible to publish binary software containing shared or static libraries of mkl (and compiled with icpc) with an academic license? The code I developed is going to be released to other work groups who are working on the same topic, so this is quite important for me. Do I have to purchase a different license for this purpose?

Best regards

BaBene

 

VTune 9.1 Evaluation - Invalid License

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Hi,

I am trying to evaluate VTune 9.1, but the serial number doesn't work.  I obtained the serial number through Intel's license management page and entered it during the installation.  I am installing on Ubuntu 9.10, but get the "Invalid license" error, so could not proceed with installation.  Could you please help?

Thank you,

Tommy

License expired error - Visual Fortran Composer XE

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I have installed Visual Fortran Composer XE on a new machine and upon trying to activate it via the registration center, I’m told the license has expired.  Our Premier Support has expired, but we did not buy a time limited license.  What do I need to do to get my product activated and out of the trial mode?


Request License File

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Hello,

I need my license file. 

I registered my product but the email did not have any file attached.

Only mention that you are requesting a license file and a support team member will request more information from you in a private message

Trial license for Vtune Amplifier XE 2013 U17 for Linux

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Hi, I downloaded the trial version of Vtune Amplifier 2013 for Linux, but I didn't get an email with the evaluation license. Could you please help me getting one please?

Thanks and Best Regards

Request evaluation license file for Intel® Math Kernel Library for Linux

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I did not receive one as promised with my activation email.

Someone at Intel Software Development Products (A001) sent me one but when I use it, I get the message "The license file(s) you provided is not valid for this product."

I need one that works.

 

Problem with transferring license to another user

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I attempted to transfer ownership of one of my software products (Intel Software Development Products for Windows) to another person on my university email domain, using the link on the "My Intel Products" page in the registration center.  As soon as I entered his email, that software package disappeared from my listed products, as I expected it to; however the other user never got an email with the licensing info.  Anyone else have a similar problem transferring ownership?

xed2 linked binaries redistribution

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I recently downloaded pin and saw that the xed header files are released under the Intel Open Source License.

If I compile something in extras/xed2-intel64/examples can I release the executables? (as they will be linked against libxed.a)

I see extras/xed2-intel64/LICENSE.txt, but that seems to be more restrictive then than the Intel Open Source License in regards to redistribution.

Is the source that produces extras/xed2-intel64/lib/libxed.a available under the Intel Open Source License? If so, where can I get it?

Can't install Parallel Studio XE 2015 Windows (invalid license)

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I use a "standalone" license file.

I have a valid license file ( maintenance is valid until Dec 2014) for "Intel® Parallel Studio XE Professional Edition for Fortran and C++ Windows" yet the  Intel(R) Parallel Studio XE 2015 for Windows installer says "Valid license not found" on the "Select Components to Install" page and I cannot install anything.

I also tried using my serial number to no avail.

registered products lost after changing login id

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I've changed my login ID on June.

After that I found my registered products are lost. also I cannot sign in to registration center with new login id.

How can I get them back?

 


All contact and support inaccessible

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Hi,

I tried to use Premier Support, but every page gives a message like:

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 16844663934496721910

 

The contact phone number for the UK had an automated voice saying the number was invalid in Italian.

 

The e-mail contact form doesn't work and just leads to a blank screen.

And all the time I have an urgent issue (Parallel Studio XE 2015 won't install correctly).

How can I contact Premier Support?

Non-commercial-use License Problem

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Hi

I've just downloaded Intel Parallel Studio 2015 with non-commercial-use license for Linux and installed.

When I try to run icc or icpc, I'm getting this error:

bin $ ./icpc

Error: A license for CCompL is not available (-8,130).

License file(s) used were (in this order):
    1.  Trusted Storage
**  2.  /home/idris/Licenses/*.lic
**  3.  /opt/intel/composer_xe_2015.0.090/bin/intel64/../../Licenses
**  4.  /home/idris/Licenses/l_9F6JJ7C8.lic
**  5.  /opt/intel/licenses/l_9F6JJ7C8.lic
**  6.  /Users/Shared/Library/Application Support/Intel/Licenses
**  7.  /opt/intel/composer_xe_2015.0.090/bin/intel64/*.lic

Please visit http://software.intel.com/sites/support/ if you require technical assistance.

icpc: error #10052: could not checkout FLEXlm license

"

I know it's not new. There are a lot of people getting same error like me. But every solution to them is mentioning about license manager at install directory. In my case there is no flexlm directory or license manager under /opt/intel directory. And I cannot download it.

What am I supposed to do now?



Thank you

License Trial

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I downloaded the trial version of Intel Fortran and I need the serial number or license file, but I can't find it. Someone please help me?  

Renewing non-commercial license of Parallel Studio XE for C++ Linux

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My non-commercial license for Parallel Studio XE Professional Edition for C++ Linux has recently expired, and I would like to renew it.

How is this accomplished?

Thanks,

--Bob

error message

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Using fortran compiler, I received the following message:

Ifort:error #10310: failed to enable trusted storage check for licensing: Warning : Enable Trusted Storage Failed <Flexnet Error Code 20>  Trusted Storage Based License could not be supported.

Any help to overcome this issue is much appreciated 

 

 

 

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